I booked for night shift last Friday to do our office carpet shampoo and glass cleaning. Christoph, Ronny, Arlan and Sunil was assigned for the work. I really appreciated their professionalism, work quality and coordination to complete the assigned tasks. Kudos to the team for a job well done 👏 💯. Highly recommended 👍
Office
Burlington Tower, Business Bay
Hours
8 am to 6 pm daily
Google rating
4.9 from 280 reviews
Pricing
AED 35 per hour plus VAT
About Neat & Net
Neat & Net is a Dubai cleaning company with its office at Office 216, Burlington Tower on Marasi Drive in Business Bay. Google lists it as a house cleaning service and notes that it identifies as women-owned, and its carpet page says it has over 12 years of experience.
Its website lists residential and commercial cleaning, move in and move out cleaning, deep cleaning, housekeeping, chandelier cleaning, warehouse cleaning and post-construction cleaning. Upholstery work covers sofa, mattress, carpet and rug shampooing and steam cleaning, curtain steam cleaning and leather cleaning, and it also offers marble polishing. Carpets can be cleaned at home or picked up and delivered.
Regular cleaning is charged at AED 35 per hour plus 5% VAT for homes, villas and offices, with cleaning materials at AED 25 per visit. The standard clean covers floors, surfaces, kitchen and bathroom, dishes, bed making and folding clothes; windows cost AED 40 each, oven or microwave cleaning AED 160 and chandelier cleaning starts from AED 100. Deep cleaning and upholstery work are quoted after a free cost evaluation.
The FAQ says staff are background checked and insured, that you do not need to be home if you leave a key with the supervisor, and that the company will replace or repair anything its staff break. It says carpets take up to 8 hours to dry and upholstery about 3 hours.
Bookings are taken by phone on 04 427 6661, by WhatsApp on 050 754 7898, by email at info@neat-and-net.com or online through the website. The cancellation policy charges 50 or 100 percent of the booking depending on notice, so confirm the terms when you book.
Burlington Tower, Business Bay Published hourly rate Women-owned business on Google
What they do
Cleaning Services services
Regular home cleaning
Office cleaning
Deep cleaning
Move-in / move-out cleaning
Post-construction cleaning
Housekeeping
Sofa & upholstery cleaning
Carpet cleaning
Mattress cleaning
Curtain cleaning
Chandelier cleaning
Marble polishing
Warehouse cleaning
Properties served
Apartment Villa Office Warehouse
Pricing
From
AED 35
per hour
Package
What's covered
Price
Hourly cleaning, home, villa or office
Plus 5% VAT; website price list
AED 35
Cleaning materials, per visit
Website price list
AED 25
Window cleaning, per window
Add-on to a standard clean
AED 40
Oven or microwave cleaning
Add-on to a standard clean
AED 160
Chandelier cleaning (starting price)
Add-on to a standard clean
AED 100
Prices as published by Neat & Net, checked 9 Oct 2026. The final quote depends on the property and the job.
Capabilities
WhatsApp booking
Published hourly rate
Eco-friendly, non-toxic cleaning materials
Women-owned business on Google
An honest assessment
Our take on Neat & Net
Strengths
- Rated 4.9 from 280 Google reviews, with 269 of them five star.
- Publishes its hourly rate: AED 35 per hour plus VAT, with materials at AED 25 per visit.
- Covers regular and deep cleaning plus sofa, carpet, mattress and curtain cleaning and marble polishing.
- The website lists exactly what a standard clean includes and what costs extra.
- Booking by phone, WhatsApp, email or online.
Things to know
- Google lists hours of 8 am to 6 pm, while the website says it is available all day, so confirm timings.
- The cancellation policy wording is unclear and charges up to 100 percent of the booking.
- Deep cleaning and upholstery prices are not published, so ask for a written quote.
- No trade licence number is shown on the website.
Customer reviews
Showing the top 5 reviews from Google, in Google's "Most relevant" order. All 280 Google reviews are on the company's Google Business Profile.
Neat & Net did a wonderful job on our marble flooring and also our marble dining table . Rohit and Edwin were hard working professional and polite. I would definitely recommend Neat and Net
Very efficient service. For my Palm apartment. From booking initial site visit, to booking date to do job and then doing job. Team were on time and very polite. Very efficient and job well done. Trustworthy and polite team. They have only just left but job was completed on time and initial work effectiveness / quality looks good. Recommend.
Juna/Nazrul/Uma/maya/Mo/Edwin/BandanaTeam did really a good job both cleaning and Upholstery,Supervisor is very detailed in everything.Thank you.we will definitely work with you again
Sujan did a great job. My carpets looks clean, smells very nice. Thank you) Just make sure to confirm the timings early with them, otherwise they may come later.
Coverage & location
Neat & Net · Office 216, Burlington Tower, Marasi Drive, Business Bay, Dubai, UAE · Serves Business Bay
Business Bay
Office 216, Burlington Tower, Marasi Drive
8 am to 6 pm
Every day, according to Google
AED 35 per hour
Plus 5% VAT, materials AED 25 per visit
Frequently asked questions
How much does Neat & Net charge for cleaning in Dubai?
Regular cleaning for homes, villas and offices is AED 35 per hour plus 5% VAT, according to the price list on its website. Cleaning materials cost AED 25 per visit if you need the team to bring them.
What is included in a standard clean?
The website lists washing floors and skirting boards, vacuuming carpets, wiping surfaces, taking out the trash, cleaning mirrors and glass, washing dishes, cleaning the sink, stove and fridge exterior, wiping cabinet fronts, cleaning the bathroom, folding clothes, arranging shoes and changing bedding.
What costs extra?
Window cleaning is AED 40 per window, oven or microwave cleaning AED 160 and chandelier cleaning from AED 100. Balcony, fridge and cabinet cleaning add 30 minutes to an hour. Moving heavy furniture, blinds and curtains, walls and gardens are not part of the standard clean.
Do they offer deep cleaning?
Yes. Deep cleaning is offered for apartments and offices, including move in and move out cleans, with a free cost evaluation; call 04 427 6661 for a quote.
Can they clean sofas, carpets and mattresses?
Yes. The website lists sofa, mattress, carpet and rug shampooing and steam cleaning, curtain steam cleaning and leather cleaning. Carpets can be cleaned at home or picked up and delivered.
How long do carpets take to dry?
The FAQ says carpets take up to 8 hours to dry and upholstery about 3 hours, depending on air conditioning and the material.
Do they do marble polishing?
Yes. Marble polishing has its own service page, and several Google reviews mention marble floor and table polishing.
Do I have to be home during the clean?
No. The FAQ says you can leave your key or access codes with the supervisor and give instructions to customer service in advance.
What happens if something is broken?
The FAQ says the company will replace or, where possible, repair anything broken by its staff. Damage claims must be emailed to info@neat-and-net.com within 24 hours, and refunds are at the company's discretion.
What is the cancellation policy?
The policy asks for 24 hours notice and lists charges of 50 percent and 100 percent of the booking cost depending on how late you cancel. The wording is unclear, so confirm the terms in writing when you book.
How do I book, and is there WhatsApp?
Call 04 427 6661, WhatsApp 050 754 7898, email info@neat-and-net.com or book online at neat-and-net.com.
What are the opening hours?
Google lists Neat & Net as open 8 am to 6 pm every day. The website says bookings are available all day, all week, and one Google review mentions a night shift office clean, so ask about out of hours work.
Do they clean offices and warehouses?
Yes. Commercial and office cleaning, warehouse cleaning and post-construction cleaning are listed on the website.
Does Neat & Net hold a Dubai trade licence?
Neat & Net does not publish a trade licence number on its website or Google profile; ask when you call.
What is Neat & Net's Google rating?
4.9 from 280 Google reviews, checked on 9 October 2026: 269 five star and 5 one star reviews.