Finally, I found a high quality housekeeping service in Dubai. I wanted to stay away from JustLife and UrbanClap as I found their service had gone downhill, often rushed, some of them come and bring their attitude and many times lacking professionalism. I have been using Lavender Housecare for several weeks now, and my regular housekeeper, Edsel, has been outstanding. He’s professional, meticulous, pays close attention to instructions...
In Dubai since
2013 (website)
Hours
Mon to Sat, 8 am to 6 pm
Google rating
4.8 from 142 reviews
Booking
WhatsApp 056 900 0173
About Lavender Housecare
Lavender Housecare is a Dubai cleaning company that describes itself as British family-owned and serving Dubai since 2013. Its Google profile lists an office at 205, Al Razak Building, 49 Street 2, and in a reply to a review the owner says the business changed ownership in July 2024.
Its main service is part-time maids paid by the hour for homes and offices. The website says its maids are Filipino, each with at least five years of experience as domestic staff in the Middle East, and that regular customers get the same maid each visit. Cleaning covers living rooms, bedrooms, kitchens and bathrooms, with washing, ironing and folding on request.
Deep cleaning teams of four to ten cleaners handle move in and move out cleans, which the website calls its speciality, with machines for scrubbing and polishing tile, wood and marble floors. A deep clean can be split over more than one day if you are still living in the property.
Furniture cleaning uses Kirby machines for a dry treatment on delicate fabrics and leather, Karcher extraction machines for shampooing, or both together. Curtains can be cleaned on their rails. The company also cleans offices, shops and clinics with 30 day payment terms for businesses, and offers AC cleaning at three levels plus annual maintenance contracts.
Bookings are taken on WhatsApp or by phone on 056 900 0173 and by email at office@lavender.ae, between 8 am and 6 pm, Monday to Saturday. Prices are not published; the website says you pay after the job is done, by bank transfer or by card through a payment link for bookings under AED 1,000, and that regular customers get a discount.
Serving Dubai since 2013, according to the website Same maid for regular bookings Pay after the job is done
What they do
Cleaning Services services
Regular home cleaning
Part-time maids
Deep cleaning
Move-in / move-out cleaning
Floor polishing
Sofa & upholstery cleaning
Carpet cleaning
Mattress cleaning
Curtain cleaning
Office cleaning
Laundry & ironing
AC cleaning
Properties served
Apartment Villa Townhouse Office Shop Clinic
Pricing
Quote on request
Lavender Housecare does not publish prices on its website or Google profile. Ask for a written quote before booking.
Capabilities
WhatsApp booking
Same maid for regular bookings
Pay after the job, card or bank transfer
30 day payment terms for businesses
An honest assessment
Our take on Lavender Housecare
Strengths
- Rated 4.8 from 142 Google reviews, with 132 of them five star.
- Regular customers get the same maid each visit, according to the website.
- You pay after the job is done, and businesses get 30 day payment terms.
- Explains its three sofa and carpet cleaning methods, drying times and which fabrics suit each.
- Booking by WhatsApp, phone or email.
Things to know
- Prices are not published online, so ask for a quote before booking.
- Closed on Sundays, and works only between 8 am and 6 pm.
- The website shows no office address; the address comes from the Google profile.
- The owner says in review replies that the business changed ownership in July 2024, so reviews from before then cover the previous owners.
Customer reviews
Showing the top 5 reviews from Google, in Google's "Most relevant" order. All 142 Google reviews are on the company's Google Business Profile.
Booked a sofa cleaning from Lavender house care and the result was great. Akila did a really great job while Dan explained to me everything. Melissa did a wonderful job cleaning my kitchen and toilet and will love to recommend them.
Love the work so much I asked for the review link myself. Paying attention to details and the hard work made me so happy about the whole experience!
What a FANTASTIC JOB done by Mr. Akila and with the coordination of Mr. Dan from Lavender HouseCare. They did refreshed my old sofa and turned it into a clean and stain-free sofa. My kids would love to stay in that sofa again . Highly recommended as the staff are so kind and did the job very well….We will use their service again.
We have been using Lavender Housecare's cleaning services for a few months now. Ms. Jaycel is always ontime, professional and efficient. Highly recommend them to anyone interested.
Coverage & location
Lavender Housecare · Office 205, Al Razak Building, 49 Street 2, Dubai, UAE
Al Razak Building
Office 205, 49 Street 2, Dubai
8 am to 6 pm
Monday to Saturday, closed Sunday
WhatsApp booking
056 900 0173
Frequently asked questions
How much does Lavender Housecare charge?
Lavender Housecare does not publish prices on its website or Google profile; ask when you message them. Part-time maids are paid by the hour, with a reduced hourly rate if you supply your own cleaning materials, and regular bookings get a discount.
Do they bring cleaning materials?
Yes. The website says the team brings cleaning supplies and Karcher vacuums. If you would rather they used your own materials, a reduced hourly rate applies.
Will I get the same maid every time?
For regular bookings, yes. The website says it prefers to send the same maid each visit so nothing has to be explained twice.
Who are the cleaners?
The website says its maids are Filipino, each with at least five years of experience as domestic staff in the Middle East, and are vetted on cleaning skill, English and how they get on with people.
Do they do move in and move out deep cleaning?
Yes, the website calls it its speciality. A deep clean uses four to ten cleaners depending on the property, includes floor polishing, and can be split over more than one day.
Can they polish marble or wooden floors?
Yes. The website says it has floor polishing machines for tiles, wood and marble.
How do they clean sofas, carpets and mattresses?
There are three options: a dry treatment with Kirby machines and dry foam shampoo, wet shampooing with Karcher extraction machines, or both together. Leather, velvet, silk and linen blends get the dry treatment. Mattresses usually get the dry treatment, with stains shampooed on their own.
How long does furniture take to dry?
Four to twelve hours after shampooing, depending on the fabric, and up to 24 hours after deep stain removal. The dry treatment needs no drying time.
Can curtains be cleaned without taking them down?
Yes. The website says curtains are cleaned while still on their rails.
Do they clean offices?
Yes. Offices, shops, showrooms and clinics are cleaned on a flexible schedule, from two hours every morning to one deep clean a month, with 30 day payment terms for business customers.
Do they do AC cleaning?
Yes. There are three levels: general unit cleaning priced per unit, duct cleaning and sanitation, or both together. The website also lists quarterly annual maintenance contracts and R22 gas refilling.
Which areas of Dubai do they cover?
Dubai only. The website lists most of the city, including Dubai Marina, JLT, JBR, Palm Jumeirah, Downtown, Business Bay, DIFC, Dubai Hills Estate, Arabian Ranches, The Springs, Jumeirah, Al Barsha, JVC, Mirdif, Deira, Bur Dubai and Dubai Silicon Oasis.
What are the opening hours, and can I book same day?
8 am to 6 pm, Monday to Saturday; closed on Sunday. Same day bookings are possible depending on your area and staff availability.
How do I book and pay?
Message or call 056 900 0173, or email office@lavender.ae. You pay after the job is done, by bank transfer or by card or Apple Pay through a payment link for bookings under AED 1,000. Regular customers can pay monthly.
What is Lavender Housecare's Google rating?
4.8 from 142 Google reviews, checked on 10 October 2026: 132 five star and 6 one star reviews.