I had a great experience with Mistral Cleaning Services. Manuel's team was amazing, they did an excellent job from start to finish. The pricing was very reasonable, and the quality of the work exceeded my expectations. They carefully covered all of my furniture before starting and made sure everything was protected during the cleaning process. Once the job was done, they cleaned up thoroughly and left the place spotless...
Google rating
5.0 from 760 reviews
Founded
2021 in Dubai, French-owned
Hours
7 days a week
Reporting
Before and after photos and field report
About Mistral AC Cleaning
Mistral AC Cleaning, trading as Mistral Cleaning Services LLC, is a French-owned air conditioning specialist founded in Dubai in 2021. Its office is on the 6th floor of Concord Tower in Al Sufouh 2. The company says air conditioning is its specialty, not a sideline, and that every team it sends includes a specialist AC technician.
Its services are AC duct cleaning, AC coil cleaning, AC filter cleaning, AC repair and maintenance, and mould removal. Duct cleaning uses a duct cleaning vacuum fitted with HEPA filters on the supply and return ducts, grilles, filters and diffusers, followed by sanitisation with a 100% natural solution applied by an ultra-low-volume cold fogger. The company says it works to NADCA guidelines and that its methods follow Dubai Municipality guidance on indoor air quality.
Coil cleaning covers both the indoor evaporator and the outdoor condenser coil, with fins straightened where needed. Maintenance visits check coils, filters, gas pressure and drainage and include a performance tune. For repairs, a technician diagnoses the fault on site, fixes many faults on the same visit, and quotes any parts before fitting them. The company says it works on split, ducted, central and window units of all major brands.
Mistral serves apartments, villas, offices and commercial buildings across Dubai, naming areas from Dubai Marina, Palm Jumeirah and Downtown to Arabian Ranches, Mirdif and Al Barsha. It also covers Abu Dhabi on a planned schedule and the rest of the UAE on request.
Bookings are taken by phone or WhatsApp on +971 56 683 5251, by email or through the website form. Prices are set per AC unit, by property type and by AC system type, and confirmed before work begins, with no contracts. Every job ends with before and after photos and a written field report.
Concord Tower, 6th Floor, Al Sufouh 2
What they do
AC & HVAC services
Duct cleaning
Duct sanitisation
Coil cleaning
AC filter cleaning
AC repair
AC servicing
Mould removal
Properties served
Apartment Villa Office Commercial building
Pricing
Quote on request
Mistral AC Cleaning does not publish prices on its website or Google profile. Ask for a written quote before booking.
Capabilities
Before & after photo report
Natural, non-toxic sanitiser
Homes & commercial buildings
WhatsApp booking
An honest assessment
Our take on Mistral AC Cleaning
Strengths
- Rated 5.0 from 760 Google reviews, with 747 five star ratings.
- Air conditioning is its specialty, not a sideline, and every team includes a specialist AC technician, according to the website.
- Every job ends with before and after photos and a written field report.
- Duct sanitisation uses a 100% natural, non-toxic solution, so you can stay home during the work.
Things to know
- No prices are published; you need to send unit count, property and system type for a quote.
- No 24/7 emergency service is advertised, and requests outside 8 am to 7 pm are answered the next morning.
- Sunday hours differ between Google (9 am to 6 pm) and the website (8 am to 7 pm).
- No trade licence number is published on the website.
Customer reviews
Showing the top 5 reviews from Google, in Google's "Most relevant" order. All 760 Google reviews are on the company's Google Business Profile.
Happy with the overall service from the team. It was easy to communicate and get the quotation. They all are professional, polite and it's nice to see a Filipino on-ground team doing the AC maintenance. Rodolfo, Dhomer, Christian, Wilfredo and Raffy spend more than 5 hours continuously working in my apartment. They covered every part of the apartment, wore shoe covers and also repainted the areas that were worked on! Great job guys!👏👏
I had team 1 and Team 3 visit my Villa for AC Deep cleaning and maintenance. The team did an excellent job servicing my AC today. They arrived on time, were very professional, and explained clearly what work needed to be done. Everything was completed effort and they left the area clean and tidy afterwards. My AC is running much better now...
Gilbert, Wilbert and Salmon came to clean up the AC machines and ducts and did a great job. They arrived ahead of schedule and waited for the assigned time without attempting to start the job earlier, which is already a big plus in my opinion considering the challenges we face with schedules with many services and companies...
I had a great experience with their AC cleaning service and would highly recommend them. Romel and his team were excellent from start to finish. They carried out a thorough AC cleaning that took about 1.5 hours, and we could immediately feel the difference afterwards! The air feels much cleaner and fresher. What really stood out was their professionalism and attention to detail...
Coverage & location
Mistral AC Cleaning · Concord Tower, 6th Floor, Al Sufouh 2, Al Sufouh, Dubai, UAE · Serves Dubai Marina, Downtown Dubai, Business Bay, Jumeirah, Palm Jumeirah, JBR, Dubai Hills Estate, Arabian Ranches, Emirates Hills, The Meadows, The Springs, The Greens, Dubai Creek Harbour, Emaar Beachfront, Jumeirah Islands, Jumeirah Park, Jumeirah Village Circle, Jumeirah Village Triangle, Al Furjan, Al Barsha, Mirdif
Concord Tower
6th Floor, Al Sufouh 2
Al Sufouh
Dubai
7 days a week
Mon to Sat 8 am to 7 pm, Sun 9 am to 6 pm
Frequently asked questions
How much does AC duct cleaning cost with Mistral?
Mistral does not publish a price list. It prices duct cleaning per AC unit, by property type (apartment, villa or commercial) and by system type (split ducted or packaged ducted), and confirms the exact price before any work begins, with no contracts.
What does Mistral's AC duct cleaning include?
An inspection, protective sheeting over furniture and floors, removal of grilles, filters and diffusers, cleaning of the supply and return ducts with a HEPA-filtered duct vacuum, sanitisation with a 100% natural solution by cold fogger, then a field report with before and after photos.
Does Mistral clean AC coils?
Yes. It deep cleans both the indoor evaporator coil and the outdoor condenser coil with a chemical or steam clean suited to the coil, and straightens bent fins. Coil cleaning is also priced per unit, by property and system type.
How often should AC ducts be cleaned in Dubai?
Mistral recommends a full duct clean once a year, and a coil and deep clean every three to six months, because AC in Dubai runs eight to ten months a year.
Does Mistral repair ACs?
Yes. A technician diagnoses the fault on site, fixes many faults on the same visit, and gives a clear quote for any parts before fitting them. The website lists faults such as weak cooling, water leaks, noises, tripping breakers and frozen units.
Does an AC maintenance visit include a gas check?
Yes. The website says each maintenance visit checks the coils, filters, gas pressure and refrigerant, and drainage, and includes a performance tune.
Which AC types and brands does Mistral service?
The company says it services split, ducted, central and window units across all major brands. It does not publish a named brand list.
Is the sanitiser safe for children and pets?
Mistral says it uses a 100% natural, non-toxic sanitiser, so you do not need to leave your home while it works, though it recommends staying out of the immediate area.
Does Mistral remove mould from ACs?
Yes. Mould removal is a separate service: the team traces the source, contains the area, removes the mould, disinfects with eco-friendly products and advises on humidity and ventilation. Pricing depends on the affected area and source.
What are Mistral's opening hours?
Google lists Monday to Saturday 8 am to 7 pm and Sunday 9 am to 6 pm. The website says Monday to Sunday, 8 am to 7 pm.
Does Mistral offer a 24/7 emergency AC service?
Mistral does not advertise a 24/7 service. It replies during working hours and says calling or WhatsApp is the fastest way to reach it for anything urgent.
Which areas does Mistral cover?
All of Dubai, with named areas including Dubai Marina, Downtown, Business Bay, Palm Jumeirah, JBR, Dubai Hills Estate, Arabian Ranches, JVC, Al Furjan, Al Barsha and Mirdif. It also covers Abu Dhabi on a planned schedule and the rest of the UAE on request.
How do I book Mistral?
Call or WhatsApp +971 56 683 5251, email info@mistralcleaning.com, or send the form on mistralcleaning.com with your location, property type, number of AC units and the service you need.
Does Mistral offer annual maintenance contracts?
Mistral says it works with no contracts and provides maintenance servicing on request for apartments, villas, offices and commercial buildings. It does not publish fixed annual packages.
What is Mistral AC Cleaning's Google rating?
5.0 from 760 Google reviews, with 747 five star ratings, checked on 29 September 2026.