They are clearly an experienced company and understand air-conditioning. The issue seems to be that they are so busy they do not take time to complete the job correctly. They will not take their time and completely check the system…. So I unfortunately had to call them back repeatedly for the same air conditioner… in my daughter’s room…first we changed the gas… then I called them back …then we changed the capacitor...
Google rating
4.6 from 240 reviews
Visit fee
AED 100
Hours
Daily 8 am to 11 pm
Booking
Phone or WhatsApp
About Special Air Condition General Maintenance
Special Air Condition General Maintenance (SACGM) is an AC repair and home maintenance company based in Building 78, Sector 6, Musaffah M/6, Abu Dhabi. It serves homeowners, property managers and businesses.
Air conditioning is its headline service. It repairs, maintains, cleans and installs air conditioners from 1 ton units up to large systems, and names window AC, central AC and HVAC systems, plus ducting and piping work. Its AC page covers common faults such as no cool air, water leaking, refrigerant leaks, coil freezing and units that will not turn on.
Alongside AC work the company offers more than 20 other services, including washing machine, refrigerator, TV and kitchen equipment repair, plumbing, water heaters and pumps, CCTV and smart controls, tiles, gypsum, wallpaper, garden lighting and artificial grass.
The website publishes a visit charge of AED 100 for a technician to come to your location, and a one-time 30% discount on your first service. Repair costs are quoted after the visit.
Bookings are by phone or WhatsApp on +971 52 347 6261, by email, or through the contact form on the website. Google lists opening hours of 8 am to 11 pm every day, and the website says emergency service is available 24/7.
Building 78, Sector 6, Musaffah M/6
What they do
AC & HVAC services
AC repair
Central AC repair
HVAC repair
AC maintenance
AC cleaning
AC installation
Window AC repair
Ducting and piping
Emergency AC repair
Properties served
Residential Commercial building
Pricing
From
AED 100
per visit
Package
What's covered
Price
Site visit
Technician visit to your location; repair work is quoted separately. 30% off the first service (one time only)
AED 100
Prices as published by Special Air Condition General Maintenance, checked 27 Sept 2026. The final quote depends on the property and the job.
Capabilities
WhatsApp booking
Open 7 days, 8 am to 11 pm
Published AED 100 visit fee
Homes & businesses
An honest assessment
Our take on Special Air Condition General Maintenance
Strengths
- Rated 4.6 on Google from 240 reviews, 211 of them five stars.
- The visit fee is published up front: AED 100, with 30% off the first service.
- Google lists opening hours of 8 am to 11 pm, seven days a week.
- Books by phone or WhatsApp on the same number.
- Works on window and central AC systems as well as HVAC.
Things to know
- 19 of its 240 Google reviews are one star, and two of the top reviews complain about repeat callbacks and phone manner.
- Repair and maintenance prices beyond the visit fee are not published, so ask for a written quote.
- It also offers more than 20 non-AC trades, from tiling to TV repair, so confirm an AC technician is sent.
- The website gives different figures for years of experience and does not state a warranty.
Customer reviews
Showing the top 5 reviews from Google, in Google's "Most relevant" order. All 240 Google reviews are on the company's Google Business Profile.
Very rude person. Initially when I called he couldn't tolerate 5 minutes of discussion. He even said we don't need to work we are busy and wants to close the phone.
Ac repair Abu Dhabi. Khalifa city. Very good this company. I will recommend this company
Ac maintenance is very much good. And the Tecnian behavior very much well I will recommend this company
Ac maintenance is very good I will recommend the company
Coverage & location
Special Air Condition General Maintenance · Building No. 78, Sector 06, Musaffah M/6, Abu Dhabi, United Arab Emirates · Serves Mussafah, M6
Frequently asked questions
What AC services does Special Air Condition General Maintenance offer?
AC repair, central AC and HVAC repair, AC maintenance, AC cleaning and AC installation, for units from 1 ton up to large systems, including window and central AC, plus ducting and piping.
How much does a visit cost?
The website states that a visit to your location costs AED 100. Repair work is quoted after the technician has checked the unit.
Is there a discount for new customers?
Yes. The website offers a 30% discount on your first service, available once only.
Does the company offer emergency AC repair?
The website says it is available 24/7 for emergency service. Google lists regular hours of 8 am to 11 pm every day.
What AC problems does it fix?
Its AC page covers units that give no cool air, water leaks, refrigerant leaks, frozen coils, units that will not turn on, and faults with thermostats, air filters, compressors and electrical parts.
Does it install new air conditioners?
Yes. AC installation is listed as a service on its AC repair page.
Can I book on WhatsApp?
Yes. The WhatsApp button on the website opens a chat with +971 52 347 6261, the same number as its phone line.
Where is Special Air Condition General Maintenance located?
Building No. 78, Sector 06, Musaffah M/6, Abu Dhabi.
What are its opening hours?
Google lists 8 am to 11 pm, Monday to Sunday.
Does it offer annual AC maintenance contracts?
Special Air Condition General Maintenance does not publish AMC packages on its website or Google profile; ask when you call.
Does it do other home repairs besides AC?
Yes. It lists more than 20 services, including washing machine, refrigerator, TV and kitchen equipment repair, plumbing, water heaters, CCTV, tiles, gypsum, wallpaper, garden lighting and artificial grass.
Does it give a warranty on repairs?
Special Air Condition General Maintenance does not publish warranty terms on its website or Google profile; ask when you call.
What is its Google rating?
Special Air Condition General Maintenance has a 4.6 rating from 240 Google reviews (checked 27 September 2026).