Exceptional service! The team is incredibly professional and takes full ownership of the job, they know exactly what to do and execute everything perfectly without needing any micro-management. The results were absolutely amazing. They handled a massive amount of work over 4 days of continuous installation, thorough testing, and fine-tuning. Plus, giving a 3-month warranty really shows they stand...
Google rating
4.8 from 51 reviews
Operating since
2006
Hours
Daily 8 am to 10 pm
Systems
Split, cassette, ducted, VRF, chiller
About Challenge Way
Challenge Way Air Conditioning & Refrigeration Maintenance L.L.C S.P.C is an air conditioning maintenance company based in Mussafah M34, Abu Dhabi, behind the Abu Dhabi Labour Court. Its website says it started operations in 2006 with 15 technicians and 5 vehicles.
The company specialises in air conditioning and refrigeration: installation, repair, maintenance and annual maintenance contracts. It services wall-mounted split units, ducted split units, cassette and ceiling-mounted units, portable AC, packaged units, inverter and smart AC, central AC, VRF and VRV systems and chillers.
Installation covers an assessment of the right unit for the space, full installation including ductwork, and disposal of old units. Duct services include leak detection and sealing, duct cleaning and replacement of damaged ducts. Maintenance tune-ups include a full system inspection, filter cleaning and a refrigerant check, and the annual AC check covers airflow, compressor, coils and filters.
It works in residential homes, commercial buildings and industrial facilities, and offers emergency repairs and flexible scheduling. The website says it can respond within an hour of a call and that it fixes any issue after a repair at no extra charge.
Bookings are by phone, WhatsApp, email or the form on challengewayac.com. Prices are not published, so jobs are quoted.
Behind Abu Dhabi Labour Court, Mussafah M34
What they do
AC & HVAC services
AC repair
AC installation and replacement
AC maintenance and tune-ups
Annual maintenance contract
Duct cleaning
Ductwork repair and leak sealing
Central AC repair
Split AC repair
Cassette AC repair
Ducted split unit service
Packaged unit repair
VRF and VRV maintenance
Chiller maintenance
Inverter and smart AC repair
Emergency AC repair
Properties served
Residential Office Showroom Commercial building Industrial
Pricing
Quote on request
Challenge Way does not publish prices on its website or Google profile. Ask for a written quote before booking.
Capabilities
WhatsApp booking
Emergency repairs
Annual maintenance contracts
Residential, commercial & industrial
An honest assessment
Our take on Challenge Way
Strengths
- Rated 4.8 on Google from 51 reviews, 48 of them five stars.
- An AC specialist in business since 2006, according to its website.
- Services a wide range of systems, from wall-mounted splits and cassettes to VRF, VRV and chillers.
- Google lists opening hours of 8 am to 10 pm, seven days a week.
- The website says post-repair issues are fixed at no extra charge, and the owner replies to Google reviews.
Things to know
- Prices are not published online, so ask for a written quote.
- The website gives no warranty period in writing, so confirm warranty terms before work starts.
- The website and Google show different opening hours.
- The two top Google reviews describe the same showroom project in almost the same words, so read a wider range of reviews.
Customer reviews
Showing the top 5 reviews from Google, in Google's "Most relevant" order. All 51 Google reviews are on the company's Google Business Profile.
Exceptional service! The team is incredibly professional and takes full ownership of the job, they know exactly what to do and execute everything perfectly without needing any micro-management. They just completed a massive project for our showroom, Sehus / SkiptonWall in Mussafah, Abu Dhabi. It was a huge undertaking involving 4 days of continuous hard work, thorough testing, and fine-tuning...
We are very satisfied with the AMC service provided by Challenge Way. Their technicians are professional, responsive, and always handle the maintenance properly. Good service and reliable company.
We received quality service at competitive pricing and are very satisfied with the overall experience. Their maintenance performance has been consistent and reliable, and the support team is responsive whenever assistance is needed. A dependable service provider we would confidently recommend.
Excellent emergency AC service! Challenge Way Air Conditioning responded quickly and solved the problem without unnecessary delay. Very professional team and highly recommended.
Coverage & location
Challenge Way · Shop No. 6, At Tu'ous 4 Street, behind Abu Dhabi Labour Court, Mussafah M34, Abu Dhabi, United Arab Emirates · Serves Mussafah, M34
Frequently asked questions
What AC services does Challenge Way offer in Abu Dhabi?
AC repair, installation and replacement, maintenance and tune-ups, annual maintenance contracts, duct cleaning and repair, central AC repair, VRF and VRV maintenance, chiller maintenance and emergency repairs.
Which AC types does Challenge Way service?
Wall-mounted split units, ducted split units, cassette and ceiling-mounted units, portable AC, packaged units, inverter and smart AC, central AC, VRF and VRV systems and chillers.
Does Challenge Way do AC duct cleaning?
Yes. Its duct services include duct cleaning, leak detection and sealing, and replacing damaged ducts.
What is included in a Challenge Way AC maintenance visit?
A full system inspection, filter cleaning and a refrigerant check. The annual AC check also covers airflow and efficiency and inspects the compressor, coils and filters.
Does Challenge Way offer annual maintenance contracts (AMC)?
Yes. The website lists AC annual maintenance and contracts among its core services.
Does Challenge Way handle emergency AC repairs?
Yes. The website offers emergency repairs and says the team can respond within an hour of a call.
How much does Challenge Way charge?
Challenge Way does not publish prices on its website or Google profile; ask for a quote when you call.
Does Challenge Way install new AC units?
Yes. It assesses the right unit for your space, installs it including ductwork, and disposes of the old unit.
Does Challenge Way guarantee its repairs?
The website says it offers a guarantee on all repairs and fixes any issue after a repair at no extra charge. It does not state a warranty period; confirm the terms before work starts.
Where is Challenge Way located?
Shop No. 6, At Tu'ous 4 Street, behind Abu Dhabi Labour Court, Mussafah M34, Abu Dhabi.
What are Challenge Way's opening hours?
Google lists 8 am to 10 pm every day. The website lists Monday to Thursday and Saturday 8 am to 8 pm, and Friday 8 am to 12 pm and 2 pm to 8 pm.
How do I book Challenge Way?
Call or WhatsApp +971 50 385 6924, call the landline +971 2 552 3432, email sales@challengewayac.com, or use the form on challengewayac.com.
Does Challenge Way work on commercial properties?
Yes. It serves residential homes, commercial buildings and industrial facilities, including chiller and VRF systems.
How long has Challenge Way been operating?
The website says it started operations in 2006 with 15 technicians and 5 vehicles.
What is Challenge Way's Google rating?
Challenge Way Air Conditioning And Refrigeration Maintenance has a 4.8 rating from 51 Google reviews (checked 27 September 2026).