Privacy Policy
Last updated: 14 June 2026
This Privacy Policy explains how Laghuna ("we", "us", or "our") collects, uses, and protects your personal data when you use our website at laghuna.com (the "Website") and our related services.
We are committed to handling your personal data lawfully, transparently, and securely, in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and its regulations.
By using the Website or contacting us, you acknowledge the practices described in this policy.
1. The data we collect
Information you give us. When you contact us or submit an enquiry, we may collect your name, your contact details, and the content of your message or enquiry.
Information collected automatically. When you visit the Website, we may collect technical and usage data such as your device type, browser, IP address, the pages you view, and how you arrived at the site. This is collected through cookies and similar technologies (see Section 5).
We collect only the data we need for the purposes set out below.
2. How we use your data
We use your personal data to respond to your enquiries and provide the information or assistance you request; connect you with, or pass your enquiry to, a listed business where you have asked us to; operate, maintain, and improve the Website and your experience using it; understand how the Website is used so we can make it better; send you updates or communications where you have consented to receive them; and comply with our legal obligations.
3. Our legal basis for processing
We process your personal data on one or more of the following bases: your consent (which you can withdraw at any time); the performance of a service you have requested; our legitimate interests in operating and improving Laghuna; and compliance with legal obligations.
4. How we share your data
We do not sell or rent your personal data. We may share it with trusted service providers who help us run the Website and our services (such as hosting, email, and analytics providers), under confidentiality obligations and only as needed; with a listed business where you submit an enquiry intended for it, so it can respond to you; and with authorities where we are required to do so by law, or to protect our legal rights.
5. Cookies and tracking
The Website uses cookies and similar technologies to function properly, remember your preferences, and understand usage patterns so we can improve. You can manage or disable cookies through your browser settings, though doing so may affect how parts of the Website work. Where required, we will ask for your consent to non-essential cookies.
6. Data retention
We keep personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymised.
7. Data security
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. No method of transmission or storage is completely secure, but we work to safeguard your information at all times.
8. International transfers
Some of our service providers may process data outside the UAE. Where personal data is transferred abroad, we take steps to ensure it is protected to a standard consistent with the UAE PDPL, for example by transferring only to jurisdictions recognised as offering adequate protection, or by putting appropriate contractual safeguards in place.
9. Your rights
Under the UAE PDPL, you have the right to access the personal data we hold about you; request correction of inaccurate or incomplete data; request deletion of your data; restrict or object to certain processing; request portability of your data; and withdraw consent at any time, where processing is based on consent. To exercise any of these rights, contact us through the Contact page. We will respond in line with applicable law.
10. Children's data
The Website is intended for adults. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to remove it.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and material changes will be made clear on this page.
12. Contact us
This Website and the personal data collected through it are controlled by Laghuna. For any questions about this policy or to exercise your data rights, please reach us through the Contact page.